Skip to content

Legal

Terms of Use

Last updated: 7 October 2026

These terms govern your use of the image and video generation service provided by Vellria. By using the service you accept these terms.

1. Parties and scope

The party providing the service is referred to in this document as "Vellria". The natural or legal person using the service is referred to as the "user".

These terms cover every form of use of the service, including the web interface and the API.

2. Age requirement

The service is available only to persons aged 18 or over. By creating an account or using the service you declare that you are over 18.

If a breach of the age requirement is identified, the account is closed without notice and unused credits are not refunded.

3. Account and API key

An account can be created with Google or without providing an email address. On an account without an email, the only thing that grants access is the recovery code shown to you once; if you lose it, access to the account and its balance ends permanently. You are responsible for the security of your account, your recovery code and any API keys you create; use arising from a key falling into the hands of third parties is attributable to you.

You can revoke a key from the console at any time. Calls made with a revoked key are rejected immediately.

4. Credits and charging

The service runs on prepaid credits. Credits are deducted from your account when a generation starts.

If a generation ends in an error originating from the provider, the deducted credits are refunded automatically. The refund is made at the moment the generation is marked as failed and requires no separate request.

The credit cost of each model is published in the model catalog and on the pricing page. Prices may change without prior notice; a change affects only subsequent generations and does not affect your existing balance.

Credits are bought on the hosted checkout of our payment partner, where you pay by card or by another method available in your country. The payment partner, or the payment provider you choose on its checkout, may ask you to verify your identity before the payment is completed; that check is carried out by them under their own terms.

5. Subscriptions

In addition to prepaid credits, Vellria offers three optional monthly subscription plans, Starter, Pro and Max. Their price and the credits included each month are published on the pricing page; any of them may change for future renewals, and any such change is announced to the account's email address before the renewal it applies to, so you can cancel before then.

A subscription renews automatically every 30 days until you cancel it. Each renewal charges the plan's price again and replaces your subscription credits with the plan's full monthly amount; unused subscription credits from the previous period do not carry over.

You can cancel a subscription at any time from the billing page in the console. Cancelling stops future renewals; the plan and its credits remain usable until the end of the period you already paid for, and no further charge is made after that.

Subscription credits expire at the end of the period they were granted for and are never rolled over, even if unused. This is separate from pay-as-you-go credits, which do not expire.

You can upgrade to a larger plan at any time: from Starter to Pro or Max, or from Pro to Max. The upgrade takes effect immediately: you are charged the new plan's price, the remaining balance of your current subscription credits is added to the new plan's period, and the previous subscription ends. Moving to a smaller plan is not an upgrade: cancel your subscription first and choose the smaller plan after the current period ends.

If a subscription payment is refunded or reversed by chargeback, the subscription ends and the remaining subscription credits for that period are removed.

Subscriptions are paid only by card, on the hosted checkout of our payment partner; the other methods available for pay-as-you-go credit packages, such as crypto or Telegram Stars, are not available for a subscription.

When a generation runs, subscription credits are spent before pay-as-you-go credits.

6. Content rules

The service permits the generation of adult content. In return, the following are strictly prohibited: any sexual or sexually suggestive depiction of persons who are not of age, any depiction of a person who is not of age together with nudity or sexual content, and any material relating to the sexual abuse of children. This includes characters who appear to be under age — a childlike face or body, or an age left deliberately ambiguous — and characters who are minors in their source material, whatever age a prompt assigns them. An automatic filter screens prompts and blocks those it identifies as sexual content involving persons who are not of age; the prohibition applies whether or not a prompt is blocked.

Generating content that depicts real people recognisably without their consent is prohibited. This includes public figures.

The following are also strictly prohibited, including where the content is presented as fiction, fantasy or role-play: (a) bestiality, meaning sexual content involving animals; (b) incest, meaning sexual content between blood relatives; (c) non-consensual sexual activity, including rape and sexual content involving persons who are drugged, unconscious, asleep, enslaved or abducted, even where a prompt describes the scene as consensual, staged or role-play; (d) extreme violence and gore, including snuff, torture, mutilation, dismemberment and necrophilia; (e) hidden-camera, voyeur and upskirt content, and intimate imagery of a person distributed without their consent, including to take revenge on them; (f) deepfakes, face swaps and look-alikes of real people, whether or not the person is named; and (g) content that is illegal in the place where it is made or viewed. The automatic filter also screens prompts for several of these categories; the prohibition applies whether or not a prompt is blocked.

Generating content that breaches applicable law, infringes the rights of third parties or serves a fraudulent purpose is prohibited.

A breach of these rules results in the account being closed without notice and, where necessary, in a report to the competent authorities.

7. Generated content

Rights in the content you generate belong to you to the extent permitted by applicable law. Vellria claims no right over the content you generate beyond providing the service.

You alone are responsible for the lawfulness of the generated content and for the consequences of its use.

No warranty is given as to the originality of AI-generated content or that it does not infringe the rights of third parties.

8. Retention of content

Generated files are kept for 7 days and are then deleted from the servers. The billing record is not deleted; how many credits were spent on which generation remains in your account history.

You must download any outputs you want to keep within this period. Expired files cannot be restored.

9. Reporting and removal

To report content generated with the service, write to hello@monaystudio.com. Include the link to the generation or its id, what the content is and why you are reporting it — for example because you hold rights in it, because you are the person depicted, or because it appears to involve a person who is not of age.

We review every report and, where it is upheld, remove the content within 48 hours of receiving the report. A person depicted without their consent can have that content removed.

Content suspected of involving a person who is not of age is removed immediately, the account concerned is closed and the case is reported to the competent authorities.

Removal deletes the file permanently; the billing record of the generation and a record of the removal are kept.

10. Interruption and termination of the service

On the generation side the service depends on third-party providers. During provider-side outages a generation fails and credits are refunded; no availability commitment is given beyond this.

In the event of a breach of these terms your account may be suspended or closed. You may close your account yourself at any time; clause 11 sets out what deletion covers.

11. Deleting your account

You can delete your account yourself from the console. Deleting an account removes the generations you have run and their files, your uploads, your API keys, your support messages and your sign-in details. The account cannot be restored and the deleted data cannot be recovered.

Any credits left on the account when it is deleted are lost. Deleting your account is not a ground for the refund of a completed payment, and once the account is deleted no request can be made to us for the recovery of the deleted data or for the repayment of the lost balance.

The route for requesting a refund of unused credits described in the refund and cancellation policy runs through your account; if you intend to use it, do so before deleting the account. Any rights you have against the payment partner or the payment provider through which you paid are subject to their own policies and are not affected by this clause.

Payment records are not deleted. Which top-up was made on which date, and how many credits it added, is kept in the billing records for the period prescribed by law, as described in the privacy policy.

12. Limitation of liability

Vellria's liability is limited to the amount of credits deducted for the generation concerned. Indirect damages, loss of profit and loss of data are excluded.

This limitation does not apply where applicable law does not permit such a limitation.

13. Changes

These terms may be updated; the current version is published on this page and takes effect on the date it is published.

Email
hello@monaystudio.com